Social Information Systems Engineering: from Data to Knowledge Networks

The Information System representation is moving in a conflicting direction with organisations evolution, which have to be more accessible and transparent for the external environment in order to be able to anticipate on the market moves and trends. The existing separated layers between internal users and end products or services users are harmful to the normal business process continuity. With the increasing use of web 2.0 tools and platforms, the complete Information system analysis and design approach has to be rethink in order the include this new fundamental subpart inside of it. Several approaches and disciplines are attempting to resolve this issue varying from the services approach (starting from SOA and ending by the services science) to the knowledge pattern approach (based mainly on Information systems cartography). The social knowledge pattern (SKP) is a set of common behaviour realised by a networked community and based on the knowledge that they are sharing. The SKP are useful for detecting global users trends, formalising the knowledge exchange and to define the existing interactions between the different system users. This paper considers the problem of the knowledge integration through the SKP based on services approach.